Who We Are

VELOGO LOGISTICS LIMITED is a UK-based logistics and transport company.

Registered Office: 12 Cambridge Drive, Thorne, Doncaster, England, DN8 4FD
Company Number: 16359031

For any privacy-related questions, you can contact us at:

Email: contact@velogologistics.co.uk
Phone: 07921844982

2. Information We Collect

We only collect limited personal information that you voluntarily provide when contacting us through our website, email, or phone.

This may include:

• Your name

• Email address

• Telephone number

• Delivery or collection details provided for enquiries

• Any information included in messages you send to us

We do not collect payment information through our website.

We do not create customer accounts or maintain long-term customer databases through the website.

Basic technical information such as IP addresses, browser type, and website usage data may still be collected automatically by your web hosting provider or analytics tools for security and performance purposes.

3. How We Use Your Information

We only use information provided to:

• Respond to enquiries

• Arrange logistics or delivery services

• Communicate regarding requested services

• Maintain website security and functionality

• Comply with legal obligations where required

We do not sell personal data.

We do not use your information for automated decision-making or profiling.

4. Legal Basis for Processing

Under the UK GDPR and Data Protection Act 2018, we rely on the following legal bases:

• Performance of a contract

• Legitimate interests

• Compliance with legal obligations

• Your consent (where required)

Where we rely on consent, you may withdraw it at any time.

5. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may include:

• Essential cookies

• Performance and analytics cookies

• Functional cookies

You can manage or disable cookies through your browser settings.

If you use a cookie banner or consent tool on your website, ensure it reflects the cookies actually used.

6. Sharing Your Information

We do not sell or rent your personal data.

Information may only be shared where necessary with:

• Delivery partners or subcontractors involved in providing requested services

• IT or website hosting providers

• Government authorities where legally required

We only share information where necessary for legitimate business or legal purposes.

7. Data Retention

We aim to keep personal information only for as long as necessary to respond to enquiries or provide requested services.

We do not maintain long-term customer records through the website unless legally required.

Any information no longer needed will be securely deleted.

8. Data Security

We take appropriate technical and organisational measures to protect your information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

However, no internet transmission or storage system can be guaranteed to be completely secure.

9. Your Rights

Under UK data protection law, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Request transfer of your data

• Withdraw consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details provided above.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

11. International Data Transfers

If we transfer personal data outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with UK data protection laws.

12. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage users to review this policy regularly.

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